Welcome to NutriOwn, operated by BASDEV MarkTech. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. We may update this Privacy Policy from time to time. Changes are effective immediately upon posting on this page. We encourage you to periodically review this page to stay informed about how we are protecting the information we collect.
1. Introduction
NutriOwn Essential (“NutriOwn,” “we,” “our,” or “us”) values the privacy and trust of our users. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from our website https://nutriown.in. By using our services, you consent to the practices described herein.
This policy applies to all users of our website, mobile site, and services, including customers, vendors, partners, and casual visitors.
2. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after any modifications constitutes your acknowledgment of the changes.
3. Information We Collect
a. Personally Identifiable Information (PII)
We may collect the following information when you voluntarily provide it to us:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Date of birth (optional)
- Payment information (via secure gateways)
- Order history and preferences
- Communications and feedback
- Account login credentials (if registered)
b. Non-Personally Identifiable Information (NPII)
We may automatically collect data such as:
- IP address
- Browser type
- Device details
- Pages visited
- Time spent on site
- Referral sources
- Geographic location (approximate)
This helps us analyze user behavior and improve website performance.
4. How We Use the Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to your inquiries
- To personalize your shopping experience
- To send transactional notifications and promotional emails
- To process payments securely
- To analyze website usage and performance
- To prevent fraudulent transactions and protect data
- To comply with legal requirements
5. Use of Cookies and Tracking Technologies
NutriOwn uses cookies, pixels, and similar tracking technologies to:
- Store user preferences
- Track user behavior across sessions
- Support personalized marketing and advertising
- Enable cart recovery and retargeting
You may manage your cookie preferences through your browser settings, but some site features may not function optimally without them.
6. Advertising and Analytics Tools
a. Google Services (AdWords, Analytics, Remarketing)
We use Google Ads, Google Analytics, and Google Display Network tools for:
- Measuring traffic and campaign performance
- Displaying relevant ads across the web
- Tracking conversions and audience interests
Google may show our ads on sites across the internet using cookies. You can opt out via Google Ads Settings.
b. Bing Ads and Microsoft Advertising
We use Bing Ads (Microsoft Advertising) for remarketing and paid advertising campaigns. When you visit our website, your behavior may be tracked using cookies and UET (Universal Event Tracking) tags.
This enables us to:
- Retarget users on Bing Search and its partner networks
- Analyze conversions and optimize ads
- Deliver customized product ads
You can manage your preferences via Microsoft’s opt-out page.
c. Remarketing and Retargeting Policy
We use remarketing and retargeting technologies through Google, Bing, Facebook, and other platforms to show personalized ads based on your browsing history.
Our practices include:
- Displaying product reminders if you left items in the cart
- Showing product offers on third-party sites
- Tailoring ads based on your behavior and preferences
You can opt out via:
7. Product Listing Policy
NutriOwn Essential offers premium cosmeceutical and nutraceutical products that are listed with accurate descriptions, prices, and availability. Our product listings follow the guidelines outlined below:
- All products listed comply with Indian regulatory authorities such as FSSAI and relevant cosmetic labeling regulations.
- We do not list or promote any banned substances or illegal products.
- Product details, images, specifications, and claims are based on manufacturer data and in-house research.
- Any typographical or pricing error is subject to correction without notice.
- We reserve the right to modify, discontinue, or limit the quantity of any item without prior notice.
- Products are sold only for personal or professional use and not for resale.
8. Data Retention and Deletion
We retain your information for as long as needed to provide services, comply with legal obligations, or resolve disputes. You may request the deletion of your personal data by contacting us via email.
9. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Shipping partners (e.g., Delhivery, India Post, BlueDart)
- Payment gateways (e.g., Razorpay, Paytm, PhonePe)
- Email/SMS service providers for communication
- Marketing agencies for digital campaigns
- Legal authorities, if required by law
Each of these partners is bound by confidentiality and data protection agreements.
10. Data Security
We implement robust security practices to protect your data:
- SSL encryption
- Secure payment gateways
- Regular malware and vulnerability scans
- Access control and firewalls
- Strict password and authentication policies
Despite our efforts, no method of transmission is 100% secure. Users are encouraged to keep their credentials safe.
11. Your Rights
Under applicable data protection laws, you have the right to:
- Access your data
- Correct or update your personal information
- Withdraw consent
- Request deletion
- Opt out of marketing communication
To exercise your rights, email us at care@nutriown.in.
12. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will promptly delete it.
13. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please read their privacy policies before interacting with them.
14. Consent
By using our website, submitting information, or purchasing a product, you consent to this Privacy Policy and agree to the collection and use of your personal data as described.
15. Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal data, please contact us:
NutriOwn Essential
Email: care@nutriown.in
Phone: +91 8888 75 3766
Website: https://nutriown.in
