Welcome to NutriOwn. These Terms and Conditions (“Terms”) govern your access to and use of our website https://nutriown.in/ (hereafter referred to as “Website”) and our products and services. By accessing or using the Website, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any of the terms, you may not access the Website or use our services.
1. General Overview
NutriOwn (referred to as “we”, “us”, or “our”) is the registered trademark and owner of the Website and operates under Indian law. This document governs all interactions on our platform, including product purchases, inquiries, and service interactions.
2. Eligibility
By using this Website, you confirm that you are:
- At least 18 years old, or accessing the Website under the supervision of a legal guardian or parent.
- Capable of entering into a legally binding contract under applicable Indian laws.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe user conduct violates applicable laws or harms our interests.
3. Account Registration & Security
To access certain features of our Website or make purchases, you may be required to register an account. You agree to:
- Provide accurate and up-to-date information.
- Maintain the confidentiality of your login credentials.
- Be responsible for all activities that occur under your account.
NutriOwn shall not be liable for any loss or damage arising from unauthorized use of your account.
4. Products and Services
NutriOwn provides a range of cosmeceutical and nutraceutical products. While we strive for accuracy in descriptions, pricing, and availability, we do not guarantee that the information is error-free, complete, or current.
All product images are for representation purposes only. Actual product packaging and appearance may vary.
5. Pricing & Payment
- All prices are listed in INR (₹) and inclusive of GST unless otherwise stated.
- We accept various payment modes including credit cards, debit cards, UPI, net banking, and approved wallets.
- Orders will only be processed upon successful payment confirmation.
- In case of pricing errors or discrepancies, NutriOwn reserves the right to cancel the order and refund the amount.
6. Shipping & Delivery
- Orders are shipped across India. Delivery typically takes 0 to 15 business days, depending on your location and product availability.
- Once dispatched, you will receive tracking details via email/SMS.
- NutriOwn is not liable for delays caused by logistics partners or external factors like weather, strikes, or regional disruptions.
7. Returns & Refunds
Please refer to our detailed Return & Refund Policy for full information.
Key highlights:
- Returns accepted only if the product is unused, unopened, and in original packaging.
- You must initiate the return within 7 days of receiving the order.
- Refunds will be processed after a quality check and refunded to the original payment method or as store credit, as applicable.
- Certain items (used cosmetics, supplements, open boxes, etc.) are non-returnable for health and hygiene reasons.
8. Cancellation Policy
- Orders can be canceled before they are shipped. Post-shipping, cancellation is not allowed.
- In case of prepaid orders, refunds will be processed within 7 business days.
- NutriOwn reserves the right to cancel orders due to stock issues, pricing errors, or suspected fraudulent activity.
9. Promotions, Offers, and Coupons
- Discount codes and offers are subject to change without prior notice.
- Only one promo code can be used per order unless specified.
- Offers are non-transferable, not redeemable for cash, and may be subject to additional terms.
10. Use of the Website
You agree not to:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorized access to other systems or accounts.
- Upload or transmit viruses, malware, or harmful software.
- Post misleading, defamatory, or harmful content.
We reserve the right to monitor, restrict, or terminate access to any user violating our policies.
11. Intellectual Property
All content on the Website—including logos, graphics, images, product descriptions, blogs, and trademarks—is the sole property of NutriOwn and protected under Indian copyright and intellectual property laws.
You may not copy, distribute, or exploit any material from the Website without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law:
- NutriOwn is not liable for any direct, indirect, incidental, or consequential damages from the use or inability to use our Website or products.
- We make no warranties regarding the accuracy, safety, or efficacy of any product or information provided on the Website. Our products are not intended to diagnose, treat, cure, or prevent any disease.
13. Medical Disclaimer
Our products are wellness supplements and cosmetics, not a substitute for medical advice. Always consult a healthcare professional before starting any new supplement or skin-care regimen, especially if you are pregnant, nursing, taking medications, or have a medical condition.
14. Third-Party Links
The Website may contain links to third-party websites. NutriOwn is not responsible for the content, privacy practices, or accuracy of third-party sites. Accessing them is at your own risk.
15. Privacy Policy
We care about your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.
16. Amendments to Terms
NutriOwn reserves the right to revise, update, or modify these Terms at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Website implies acceptance of the revised Terms.
17. Termination
We may terminate or suspend your access to our Website at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business, users, or others.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
19. Contact Information
For any queries, complaints, or feedback, please reach out to us:
Email: care@nutriown.in
Phone: +91 8888 75 3766
Website: https://nutriown.in
Address: Gate No 495, No-405, Shree Jadhav Wadi, chikhali Pimpri-Chinchwad, Pune, 411062
By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
